Proclinical is seeking a dedicated and tech-savvy individual for the role of Learning Management System (LMS) Administrator. The successful candidate will be responsible for providing customer support and managing the LMS across multiple business units. This includes addressing learner queries, developing help documents, supporting course designers, and performing various LMS administrative functions.
Please note that to be considered for this role you must have the right to work in this location.
Responsibilities:
- Provide customer support by responding to learner queries via phone calls, emails, and IT Helpdesk tickets.
- Develop help documents and training presentations to support the systems.
- Assist course designers with system requirements, multimedia storage, course cloning, copying, backing, retrieving, and setup processes within the LMS.
- Perform LMS administrative functions such as managing courses, updating course properties, creating courses, curricula, certifications, and enrolling users.
- Handle course utilities such as import, export, archive, restore, etc., and manage course configuration options and course catalog.
Key Skills and Requirements:
- Proficiency in using Learning Management Systems.
- Excellent customer service skills.
- Ability to develop help documents and training presentations.
- Knowledge of course design and multimedia storage.
- Experience in managing courses and enrolling users.
- Familiarity with course utilities and course configuration options.
Apply Now:
If you are interested in learning more or applying to this exciting opportunity, please complete the form below and attach a copy of your CV. Alternatively, for further details or to talk directly to a life sciences recruitment specialist, please request a call back at the top of this page.
If you are having difficulty in applying or if you have any questions, please contact Janelle Jones at j.jones@proclinical.com.
Proclinical is a specialist employment agency and recruitment business, providing job opportunities within major pharmaceutical, biopharmaceutical, biotechnology and medical device companies.
Proclinical Staffing is an equal opportunity employer.
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