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Head of Business Services
- Permanent
- Commercial Operations
- United Kingdom
This vacancy has now expired. Please see similar roles below...
Proclinical are recruiting for a Head of Business Services to join a CRO. This role is on a permanent basis with the ability to work remotely from the UK with travel to Nottingham once a week.
Responsibilities:
- Enable internal calls to shape submissions and get the correct information within a customer friendly form.
- Guarantee all commercial and submissions sent are formally captured in the suitable customer folders and the CRM.
- Collaborate with the operational divisions/other BD team members within the 'fee for service' areas to get tighter, faster scopes locked down with T&CS.
- You will attend customer calls and meetings if suitable as the internal contact of business development.
- Form, develop, and uphold positive business and customer relationships.
- Assist any other BD team members by producing and contributing to meetings, presentations and submission process.
- Manage the business services team, guaranteeing distribution of crucial actions are aligned with outlined SLAs and performance of the team to KPIs.
- Offer creative, constant, precise and concise communications both internally and externally.
- Other duties may be assigned to this role.
Key Skills and Requirements:
- Demonstrable experience guiding contract and business service actions in the biotech/pharma, life sciences organisations.
- Familiarity with integrated drug discovery, ideally within a CRO or industrial environment.
- Educated to an advanced degree level or similar within a scientific or business discipline.
- Prior involvement in a line management role, matrix management would be beneficial.
- A high level of commercial awareness and deliberation abilities with the capacity to shape value propositions.
- Communication skills both verbally and in writing.
- A commercially agile individual with the capacity to adapt to changing market conditions swiftly and amend actions as suitable.
- An organised individual with the ability to work within a fast-paced, high-pressure setting.
- A self-motivated and enthusiastic individual, with the ability to assume responsibility.
- A high attention to detail.
- Computer literacy.
If you are having difficulty in applying or if you have any questions, please contact Mustaq Ahmed at +44 203 949 8642.
Proclinical is a specialist employment agency and recruitment business, providing job opportunities within major pharmaceutical, biopharmaceutical, biotechnology and medical device companies.
Proclinical Staffing is an equal opportunity employer.
#HEORCommercial
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