Field Specimen Processor

Field Specimen Processor - Joliet, IL - Contract

Proclinical is seeking a dedicated Field Specimen Processor. This is a contract position located in Joliet, IL.

Primary Responsibilities:

This role involves collecting and shipping patient specimens accurately and efficiently. The ideal candidate will have a keen eye for detail, excellent customer service skills, and a commitment to maintaining the highest standards of patient confidentiality and safety.

Skills & Requirements:

• High School Diploma or equivalent.
• Prior customer service experience is advantageous.
• Knowledge of HIPAA and company compliance policies.
• Excellent communication and interpersonal skills.
• Ability to handle sensitive information with discretion and professionalism.

The Field Specimen Processor will:

• Greet and identify patients in accordance with standard operating procedures (SOPs).
• Obtain billing and testing information as per SOPs.
• Collect urine and oral fluid specimens for drug testing following SOPs.
• Package and prepare specimens for shipping to the testing location in line with SOPs.
• Perform customer service duties, including phone inquiries and patient encounters.
• Collect patient payments as per SOPs.
• Adhere to all HIPAA and company compliance policies regarding patient information, orders, and billing processes.
• Comply with safety rules and regulations, including proper handling of samples, maintaining a clean and neat workstation, and appropriate use of personal protective equipment.
• Maintain workstation supplies.
• Perform any other duties as assigned by supervisor/management.

Compensation:

• $17 - $20 hourly

If you are having difficulty in applying or if you have any questions, please contact Jay Bastien at (+1) 857-254-1065 or j.bastien@proclinical.com.

Proclinical is a specialist employment agency and recruitment business, providing job opportunities within major pharmaceutical, biopharmaceutical, biotechnology and medical device companies.

Proclinical Staffing is an equal opportunity employer.

INDSCIC